Account Management

• Student account balances, itemized charges/payments, and bills/statements can be viewed by the student through the College's BIONIC system.
• Enrollment in Payment Plans and one-time payments can also be made in the BIONIC system (Note: students must first confirm their personal details in BIONIC, a process which will be presented for completion each term. Once you have confirmed your personal details and saved the Home Page will display)
  • Select the Financial Account tile on your Home page and then Make a Payment (Nelnet) to access Nelnet (Note: Pop Up Blockers must be disabled).
  • You will be asked to create an account your first visit.
  • Students may invite a Parent/Authorized Party to establish an account to view/make one time payments or create a Monthly Payment Plan.  Payment Plan Details
  • Parents can then access Nelnet directly at this address: https://online.campuscommerce.com/SignIn.aspx

For more information or technical support regarding BIONIC, please visit the Instructional & Information Technology Services site.

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 Acorn Books

Our Acorn Books program gives you access to all your course materials, no need to shop around! The cost is $320 per semester and will be included in each term bill. Benefits are:

• Receive all your course materials before the first day of class
• Save 35-50% on the cost of course materials each term
• Benefit from a highly personalized concierge service

Additional information, FAQs, and information regarding delivery of materials can be found on the Acorn Books webpage. A link to verify your order or opt-out of the program will be provided 30 days prior to the start of each term on that page.

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 Billing

• Tuition bills will be issued electronically, in Nelnet, the second week of July for the Fall semester and in early December for the Spring semester. Term bills are not mailed.
• Payment is due by the due date stated on the bill which is 3-4 weeks after bills are issued.
• Tuition, fees, and all charges for the semester must be paid in full (or placed on a Payment Plan) before the first day of classes for the semester.

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 Financial Aid

Haverford Grants and other confirmed Financial Aid from the College are credited directly to your account, half each semester. Federal Direct Stafford, PLUS loans, and outside scholarships and grants will not appear on your bill or be credited to your account until the funds are received by the Controller’s Office. You may deduct the semester disbursement (which is normally one half of the total) of any confirmed Loan, Scholarship, or Grant amount from the account balance due. These amounts will be shown in Nelnet as a Credit (in total) until ten days prior to the start of term. Ten days prior to each term all Anticipated Aid will be removed from the account and replaced by confirmed grants/loans. Students can view the details of their award in the Financial Aid portal.

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 Health Insurance

All students must have personal health insurance with Philadelphia area coverage while in attendance at the College. For International Students, defined as students carrying an F-1 VISA, the College plan is mandatory and may not be waived. International students are required to enroll in the plan and are billed for the premium. Prior to first attendance at Haverford, and annually thereafter, all registered students (except International Students as defined above) must either actively enroll in the plan, or waive coverage, before the August 4, 2023 deadline. (January 22, 2024 for the Spring 2024 term).

If you are enrolled in an individual or family health insurance plan and do not need the insurance provided by the College you must complete an online waiver by going to https://rcmdstudentbenefits.com/, selecting Haverford College and entering the required information.

If you do not have personal health insurance covering you in the Philadelphia area, please go to https://rcmdstudentbenefits.com/ and confirm your enrollment in the College plan before August 4, 2023. (January 22, 2024 for the Spring 2024 term). You may print your insurance ID card upon completion of enrollment. Those taking no action will be placed on the plan and will not be able to waive, and the charge will not be removed from the bill.

Please visit the College's Health Services website for additional information regarding insurance billing and submitting your insurance information in the HaverHealth Portal.

The Student Health Insurance Plan (SHIP) is administered by RCM&D and is underwritten by the United Healthcare Insurance Company with an annual policy period of 8/1 to 7/31. The premium for 2023-2024 is $2,469 for the year and $1,436 for Spring 2024 (1/1/24-7/31/24). For more information on the SHIP and its benefits please visit https://rcmdstudentbenefits.com/. If you have questions, please contact RCM&D's Customer Service at 800-346-4075 or Haveford.College [at] rcmd.com.

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 Meal Plans

New students (first-year and transfer students) are required to be on Traditional Full Board both semesters of their first year at the College. Upperclass students are required to be on the Full Board plan unless they are living at 710 College Ave, 773 College Ave, 8 Railroad, the Ira De A. Reid House, Latinx Cultural Center, Yarnall, or the Haverford College Apartments, all housing where there are full kitchens. Residents in these locations may choose to purchase a meal plan or elect to forgo a meal plan.

All students will receive email notification of their ability to choose a partial plan, full meal plan (choice of Traditional or Black Squirrel), or waive meals, from Dining Services each Term. All students should make an active meal election—even if that election is a waiver of meals—by the stated enrollment date for the term in the Housing Portal.

Those who have made an election to participate in a meal plan will be billed for the plan of their choosing. Anyone who does not actively choose a meal plan (or actively waive meals) will be placed in the following plans:

• For those required to be on a full meal plan–anyone who makes no election will be placed on the Full Traditional Plan.
• For those housed in the Apartments, at 710 or 773 College Ave or at Ira Reid and those living off campus, you will be placed on an 85 meal plan.

Changes to meal plans may be made up to, and including, the first day of classes.

Enrollment in partial meal plans may not be changed after start of classes.

1. For medical reasons known prior to room draw no excuse from the meal plan is permitted; the student should exercise their option at room draw for meal-plan-exempt housing. For medical reasons that arise after room draw, the student’s family physician must send a letter to the Director of Health Services specifying the illness, when it appeared, how long it is expected to last, and detailing the prescribed diet. This letter should be on the physician’s official stationery. In the event that the Dining Center cannot provide the required diet, the student will be permitted to remain off the meal plan, but he or she will have to move to HCA, Reid House, 773 or 710 as soon as space becomes available. Such students will receive top priority for room openings.
2. Students who observe the laws of Kashruth may sign an agreement that they may not eat food prepared in the Dining Center because they are obliged to eat only kosher foods. The agreement is available in the Housing Office and it must be signed in accordance with the Honor Code.
3. For religious, philosophical or other grounds held prior to room draw no excuse from the meal plan is permitted; the student should exercise their option during room draw for meal-plan-exempt housing. For a conversion to such a position after room draw, the student may be permitted to remain off the meal plan, but he or she will have to move into HCA, Reid House 773 or 710 as soon as space becomes available. Such students will receive top priority for room openings.

Questions regarding meal plan offerings and costs can be found at www.haverford.edu/dining-services.

Questions regarding enrollment in Meal Plans should be directed to Residence Life at 610-896-1298 or by email to hc-reslife [at] haverford.edu.

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 Payments

Haverford College does not accept credit cards as payment on student account balances. The following payment methods are accepted:

• Check
  Please mail your check made payable to "Haverford College". Please write your student ID number on the check and send it along with a note listing any adjustments to the balance due. Payments can be mailed to the Student Accounts:
  
  Haverford College
  Student Accounts
  370 Lancaster Avenue
  Haverford, PA 19041

• Online Payment
  Students can view their account balance and make a payment from a checking or savings account drawn on a U.S. bank. Students can access this ePay method of payment via the College’s BIONIC system. Students should select the Financial Account tile on their BIONIC Home page and then Make a Payment (Nelnet) which provides an authenticated link to our Nelnet site where they can make a secure payment. (Please see Account Management above for assistance accessing Nelnet.) After accessing the online payment site, the student may initiate an invitation to a third party (parent) by selecting “Add an Authorized Payer”. The third party (parent) will receive an email invitation to establish an account allowing parental access directly to Nelnet.

  If you have questions, contact hc-studentaccounts [at] haverford.edu. Nelnet is also available at (800) 609-8056.

• Wire Transfer
  Wire instructions are available on the Nelnet site. If you need assistance, please contact Student Accounts at HC-studentaccounts [at] haverford.edu.

• International Payments
  Haverford has partnered with FLYWIRE for the processing of international payments. Flywire allows you to save on bank fees and exchange rates and track your payment online from start to finish.

  • Execute, track and confirm your international payment online
  • Choose payment options from your home country
  • Access a 24/7 multilingual Customer Support Team
  • Save on bank fees & ensure the best exchange rates with Flywire’s Best Price Guarantee
   

  How to Make an International Payment to Haverford

  Students must access Nelnet through BIONIC (See instructions under Account Management), Parents who have been granted access as Authorized Parties can access Nelnet directly at this address: https://online.campuscommerce.com/SignIn.aspx

  Once in the Nelnet eBill system, choose “Make a Payment” and then choose International Payment for the Payment Method. Follow the directions provided. Your payment will be reflected in Nelnet once payment is complete. Flywire contact information for assistance or questions:

  24/7Customer Support
  Phone: 1-800-346-9252
  Email: support [at] flywire.com

• Haverford College Payment Plan
  Haverford will be offering payment plans for each semester of the 2023-2024 academic year. There is a $25 enrollment fee and no interest is charged. There is a $55 charge for returned payments ($30 to Nelnet and $25 to Haverford).

  Plans are established on the Nelnet site:

  • Students can access Nelnet via BIONIC.
  • Students may send an invitation to an Authorized Payer to create an account in Nelnet and establish a payment plan.
  • Fall 2023
    • Enrollment begins June 15, 2023. Last day to enroll is September 8, 2023.
    • Fall 2023 plan will span 4 months July, August, September, and October.
    • Payments are due on the 15th of each month.
  • Spring 2024
    • Enrollment begins November 1, 2023. Last day to enroll is January 26, 2024.
    • Spring 2024 plan will span 4 months; December, January, February and March.
    • Payments are due on the 15th of each month.
• Please make sure to consider all scholarships, grants, 529 Plan payments and employer benefits as well as any educational loans you may request in determining your Payment Plan amount. The College will not adjust your contract. If you find you wish to make an adjustment, please do so on the Nelnet site. Nelnet is available at (800) 609-8056 for assistance.

Penalties for Late Payments

Late payments are subject to a 1% monthly late fee, including delinquent payment of payment plan accounts. Unpaid accounts are also subject to cancellation of OneCard privileges, participation in the meal plan, exclusion from Room Draw, and the withholding of transcripts. Please be advised that students whose accounts are not satisfied before the start of classes are subject to dismissal from the College. If there are any outstanding charges at the end of the term, no diploma or official transcript will be issued. Transcripts may be withheld at any time for non-payment. Your cooperation is appreciated.

Confirming Receipt of Payment

To view payments, students can access the College’s Nelnet eBill system through the Student Center (Self Service>Student Center) in the BIONIC system by selecting the “View Haverford E-Bill/Make a Payment” button. Once added as an Authorized Party, Parents can then access Nelnet directly at https://online.campuscommerce.com/SignIn.aspx Note: Parents will need to navigate to their Home Page, links from emails will send you to a payment page.

Statements and payment history will also be available to students and Authorized Parties in Nelnet.

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 Refund Policy

The refund percentage depends upon the date of a student's withdrawal as certified by the Dean's Office. Student withdrawals must have the approval of the Dean. A full refund of tuition, fees, room and board will be made the first day of classes each semester. Thereafter, refunds are subject to the following schedule:

• During week one: 95%
• During week two: 90%
• During week three: 80%
• During week four: 70%
• During week five: 60%
• During week six: 50%
• During week seven: 40%
• During week eight: 30%
• During week nine: 20%
• During week ten: 10%

For the academic year 2022-2023, no refunds will be made after November 11, 2022 and March 31, 2023. For purposes of those calculations, each week ends on a Friday and excludes fall and spring break weeks. The refund will then be made to federal loan and grant programs in which the student was involved that semester, in accordance with federal regulations. Any Haverford grant will be reduced by at least the percentage of the tuition refund. If a refund is due to the state, institutional and/or private aid programs, this will be made before any refund is made directly to the student and/or family.

Students who decide to drop from the room and board plans after the first day of classes (without withdrawing from the College) will receive a pro-rata refund less a withdrawal penalty. No such refund is made during the last six weeks of the semester.

Students who receive federal student aid are also subject to a separate federal Title IV funds refund policy.

Students are encouraged to sign up for Direct Deposit so that any refund or payment (Research Stipends, Scholarships, Fellowships, Awards, Reimbursements, and Tuition Refunds) can be delivered to them safely/securely and without delay. For more information, and to enroll, please visit Direct Deposit for Student Refunds.

Tuition Refund Insurance

As a supplement to the college refund schedule, Haverford has partnered with GradGuard to provide an optional tuition insurance program. Information regarding the program can be found at https://gradguard.com/tuition/haverford or by calling 877-794-6603 for information or to enroll.

The insurance is also available for purchase online via Nelnet. Only one policy can be purchased per student, and the purchase must be made before the first day of classes each term.

The maximum policy value is capped at $40,000 per semester and is the insurance level Haverford recommends for those not receiving aid. A policy can be purchased in any amount from $1500 per term up to the maximum allowable policy value permitted per underwriting of $40,000.

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 Special Student Rate

Students are charged full tuition for each of the first eight semesters they are in attendance at the College. Students who finish seven semesters without completing all degree requirements will be required to enroll for a final semester at full tuition if the number of credits enrolled is more than one. In the event that these students enter their eighth semester at Haverford needing a single credit or less for degree completion as certified by the Dean and Registrar of the College, the tuition charge will be at the Special Student Rate of $8,440.

A ninth-semester student is charged at the Special Student Rate of $8,440 per credit.

A student carrying only Non-Collegiate Supervised Academic Work, referred to as “off campus” or “OC credits” is charged at the Special Student Rate per credit.

A student carrying one or more on-campus credits and one or more OC credits is charged full tuition for that semester.

A non-resident student carrying one or more independent study credits is charged for each credit at the rate for Special Students.

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 Student ID Card

Your student ID card (OneCard) also functions as a room/building access card and a stored debit card. Students may elect to establish an account on the College OneCard to pay for books, merchandise and food at College dining locations and the Bookstore. The card can also be used at certain vending machines and at laundry locations on campus. The OneCard can be used at both Haverford and Bryn Mawr College. OneCard information, along with a mobile app, can be found at brynmawr.edu/onecard. The GetFunds site is where students can make deposits, and access details of their OneCard activity.

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 Study Abroad

Your bill reflects charges which are included in your Study Abroad (SA) program for which Haverford will make payment to your host institution in accordance with Haverford Study Abroad policy. You may also receive a bill from the SA institution for room or meals if you are on a Tuition only program. (Haverford will bill you for tuition and pay tuition only to the SA institution). Questions regarding SA cost or policies should be directed to Rebecca Avery, Director of Study Abroad at (610) 896-1229 or ravery [at] haverford.edu.

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 Tax Form 1098-T

Students will receive Form 1098-T (Lifetime Learning Tax Credit and American Opportunity Credit) annually from the College. This form will contain the student’s name, address, and SSN as well as the College’s name address and Tax ID. It will include amounts paid to Haverford for Qualified Tuition and Related Expenses during the calendar year, and the student’s scholarships and grants total. As required by federal regulation, we will no longer include information about tuition billed on the 1098-T. Tuition charges by the College are shown on your tuition bills/statements and can be viewed by the Student in Nelnet. Copies of 1098-T forms can be found at https://heartland.ecsi.net/index.main.html#/access/lookup. Students will need their; First and Last Name, Social Security Number and Zip Code (Home address zip) to access their forms.

New in tax year 2018: Congress and the IRS eliminated the option for colleges to report the “amounts billed” in Box 2 on form 1098T. Colleges must now report “amounts paid” for Qualified Tuition and Related Expenses or QTRE (Tuition and Student Government Fee) in Box 1. This change went into effect for the 2018 tax year. This change was based on a US Inspector General for Tax Administration report which determined a large number of reporting errors as it relates to educational tax credits. The change is aimed at eliminating confusion with Box 2 (amounts billed) reporting and potential inaccuracies. Haverford will no longer report amounts in Box 2. The amount in Box 1 represents payments of QTRE received during the calendar year and will not include payments for Room, Board and non-qualified expenses.

Students who have consented to receive electronic forms will receive an email notification that the form is available before January 31. Students who have not consented to receive electronic delivery will have a paper statement mailed to their Home address by January 31, 2024. All students will have access to their forms at https://heartland.ecsi.net/. Students needing assistance accessing forms should contact the ECSI call center at telephone number (866) 428-1098.

Both the Lifetime Learning Tax Credit and American Opportunity Credit may reduce the amount of federal tax that may have to be paid. Please note that none of the information provided is meant to be construed as tax advice. Please consult your tax advisor for any specific questions about how these credits may apply to your own individual circumstances. Additional information is available from IRS Publication 970, Tax Benefits for Higher Education which we strongly recommend.