Appointments, Services, and Fees
Students can schedule online via the HaverHealth Portal or by calling 610-896-1089.
- Appointments are required to be seen at Health Services. No walk-in appointments or scheduling will be occurring during COVID-19 pandemic.
- Health Services does not bill insurance for office visits. We operate under a "Fee for Service" model. If you require an itemized bill for reimbursement, please email your request to hc-healthservices [at] haverford.edu.
- LabCorp does bill insurance for laboratory testing.
- Student Health Services does not provide class excuse notes. Appointments should not be scheduled for the purpose of attaining a class excuse.
- Students under 18 years of age must have a parent/legal guardian sign a Consent for Treatment prior to their visit.
- Effective 1/1/2023, if patients do not cancel or reschedule appointments with at least 24 hours notice, we may assess a $25.00 "no-show" charge to your student account.
Fees for Service
Most office visits are $10.00 with the exception of the following:
- Allergy Injection: $15.00
- Physical Exam: $15.00
- Lab Clearance: $15.00
- Travel Health: $15.00
- Rapid testing (strep, flu, mono): $10.00 - $15.00
- In-house medication dispensing: Cost Varies
- Typhoid Vaccination: $90.00
Sexual & Reproductive Health
- Sexual Assault/ Misconduct: Resources & Support
- Students concerned about STI’s can make an appointment with Health Services.
- Students on campus are encouraged to take advantage of free condoms provided by the Montgomery County Office of Public Health (OPH). Condoms are located at Health Services, the DC, and Campus Safety. If you are interested in ordering your own condom supply call 610-278-5117 or contacting OPH directly.
Sick/ Injury Appointment
All matriculated students who are currently attending classes at Haverford College may use services at Health Services. At Health Services trained medical professionals provide preventative care and treat acute illnesses and injuries. Most student illnesses can be diagnosed and treated via a telehealth appointment visit or an in-person visit.
Student interested in specialty care within the Philadelphia area will be referred to contact their insurance to verify “in-network” coverage.
- Health Services contracts with LabCorp (CLIA certified) for laboratory testing.
- Patients are permitted to bring their own lab requisition or orders from external healthcare providers. Health Services does strongly encourage students to upload the lab order to their HaverHealth Portal for our staff to review prior to your visit.
- LabCorp will bill your health insurance directly. All insurance is billed as "in-network" by LabCorp. Your health insurance company will determine coverage and payment, as well as the amount for which you are responsible, such as copay or deductible, if any.
- Before you have lab tests performed, please make sure your insurance information is up to date.
- Once your insurer has processed your claim, you will receive an explanation of benefits (EOB) from your insurer informing you of the amount it will pay for your laboratory services.
- The EOB is not an invoice, but it may indicate that a balance remains which is your responsibility. That balance may include your copayment, deductible, or other costs outlined in your terms of coverage. If you have a question about your EOB or your terms of coverage, contact your insurance company.
- Your insurer will inform Labcorp about any balance you owe, and we will send you a bill for that amount.
- If you are covered by more than one insurance plan, your primary insurer will process your claim first, and then any remaining balance will be billed to the secondary insurer. If a balance that is your responsibility remains after the secondary insurer has paid its portion of the claim, Labcorp will send you a bill for the balance due.
After scheduling your appointment, login to your HaverHealth Portal to complete the International Travel Health Questionnaire.
Free Health Care Items
Free first aid and other health care items are available for students both at Health Services and Campus Safety. Please check with Campus Safety regarding stocked supplies at 610-896-1111.
Health Services (inside on bookshelf):
Health Services (outside in storage cart):
- Sinus Decongestant
- Maxi Pads
Healthiest You Services
Healthiest You: 24/7 Doctor Access
Students with UnitedHealthcare Student Resources (SHIP) coverage:
24/7 access to medical advice through HealthiestYou, a national telehealth service.* By visiting www.telehealth4students.com, you have access to board-certified physicians via phone and/or video, where permitted. This service is especially helpful for minor illnesses, such as allergies, sore throat, earache, pink eye, etc. Based on the condition being treated, the doctor can also prescribe certain medications, saving you a trip to the doctor’s office. There is no consultation fee for this service.* Every call with a HealthiestYou doctor is covered 100% during your policy period.
Healthiest You: Virtual Counselor Access
Students with UnitedHealthcare Student Resources (SHIP) coverage:
Access to mental health providers through a national virtual counseling service.* Psychiatrists, psychologists and licensed therapists are available to you through a variety of communication methods, including phone and video. When you sign up, you’ll complete a questionnaire, choose your provider and select a date and time for your appointment. Appointments are available 7 days a week. Visits are secure, discreet and confidential, and you have ongoing support with the same provider. As an insured with StudentResources, there is no consultation fee for this service. Every communication with a provider is covered 100% during your policy period.
Auto Accidents & Student Worker Injuries
For any serious, life-threatening medical emergency, call 911 immediately.
- We do not see patients for any motor vehicle accident related injuries. Students should proceed to a local emergency room or urgent care for any motor vehicle accident related injuries.
- We do not see patients for student employment injuries. If a student employee is injured, that individual is responsible for notifying their supervisor immediately, who will in turn notify the Office of Human Resources as soon as possible. In an emergency, the injured or ill student employee may visit any hospital, or medical provider, to obtain emergency, or urgent, medical care.
LIFTFAR was established in 2016 to help students deal with costs that arise from unexpected and emergency situations. As of spring 2020, this includes unanticipated financial constraints associated with the COVID-19 pandemic, including travel costs, laptops and internet access, technology platforms, expanded physical and mental health coverage, and more.
Health Services refers students who require immunizations to either Rite Aid, CVS, or your local pharmacy. Please contact your health insurance provider to verify in-network pharmacy coverage.
Emergency & After Hours Care
Student Health Services is NOT an emergency room. Medical emergency situations should be handled as follows:
- For on-campus or off-campus medical emergencies, call 610-896-1111 or dial 9-1-1. This will connect you with immediate assistance and dispatch emergency medical transportation to the nearest emergency facility. Campus Safety officers are available 365 days of the year to respond to campus emergencies, and the Bryn Mawr Hospital Emergency Department is located less than 2 miles from campus.
- For non-emergent medical care: 610-896-1089
- If you tested positive for COVID-19 after Health Services is closed, call Campus Safety at 610-896-1111.
- Students can access cold care medications, at Campus Safety located in the Gardner Athletic Center. Campus Safety is open 24/7.
The following providers are not endorsed by the college. They are only suggestions for care. Please call your insurance to check if the following are "in network".
- For urgent medical care: Main Line HealthCare in Wynnewood
- For emergency eye care (24/7): Wills Eye Emergency Department at Thomas Jefferson University
- For emergent dental care (24/7): Center City Emergency Dentist
Specialist Appointments & Transportation
Campus Safety transports only to the emergency room at the nearest hospital for a medical emergency. Students are responsible for their own transportation to routine/follow-up doctor appointments, routine X-rays and any other routine medical care.