Headline Archive for Benjamin Roma

  • With the recent approval of the Work Location Policy it has become more important than ever to utilize as many resources as possible to keep consistent communication and workflows throughout the college.  Below are some instructions on using current college IT resources you may not be aware of!   Please contact the IT Service Desk with any questions, or if you have any recommendations to add!

  • Beginning on August 9 the Haverford Community will see a new login screen when accessing Workday, Google, and Zoom.

    This new means of authentication, Microsoft Azure, is not dependent on the campus network or campus power meaning that if there is an outage or maintenance on campus you will still be able to login to the cloud hosted services Workday, Google, and Zoom without interruption.

  • Workday has released a next generation homepage that surfaces relevant tasks, applications, announcements, along with information and recommendations — personalized to you, called Workday Today.

    Starting Thursday, July 21, 2022 when you login to Workday you’ll be presented with this updated homepage and see the different selections below.

  • This Saturday 6/25/22 the BiONiC webpage will have new user friendly and device responsive views.

    Many of the functions previously available will still be accessible in a newly formatted design with clearer navigation requiring fewer clicks to access resources.

  • On Monday, 4/25/22 IITS will be starting our annual IT Security Training program.  Similar to last year, the training will be done through a service called KnowBe4.  You will receive an email from the Haverford IT Service Desk via training.knowbe4.com.  With the subject line "You've been enrolled in the yearly Haverford College IT Security Training."  This is a legitimate email!  Please follow the link to the KnowBe4 portal which will then send you a follow up email with a unique passwordless login.  The link will be unique to your account so please do not share your link with others.

  • Hello Friends,

       IITS and the Client Services Department are happy to announce our new Client Portal, powered by Team Dynamix (TDX.)  This new service portal allows Haverford faculty, staff, and students to create, track, and update IT service requests all in one location.  It also provides easy access to our knowledge base and other commonly requested services. 

  • Hello Friends,

      I hope you are doing well!  As we look forward to the fall I just wanted to send out a few reminders as many people have been asking as they come back on campus.

  • Due to current storage limitations on Zoom, IITS will be globally locking the ability to disable auto-delete for Zoom Cloud Recordings on March 22, 2021. After March 22, all Zoom cloud recordings will be deleted 30 days after their creation and any user recordings that had previously disabled the auto-delete will be deleted 30 days from the lock.

  • On Monday March 15th between 6:30AM and 7:30AM there will be a brief disruption in access to Zoom while we comply with a mandatory security update.


    If you have any trouble accessing Zoom following this, please contact ProDesk.

  • Gmail is currently experiencing issues affecting a majority of users. According to Google, service has already been restored for some and a resolution for all users is expected in the near future.


    Experiences have varied from not being able to access Gmail at all after authenticating to successfully logging in but receiving a message that Contacts are unavailable.


    Services do seem to be stabilizing and will hopefully be fully restored shortly.  Please contact the ProDesk if you are experiencing issues.

  • Every year Haverford College is required to perform IT Security Training in order to fulfill federal Gramm-Leech Bliley Act compliance requirements.  On Wednesday June 17th, all staff and faculty will receive a broadcast email from the Prodesk directing you to this page to complete the training through our institutional LinkedinLearning portal.  Please complete the trianing and Workday task by June30th.

  • On January 14th, 2020, Microsoft will no longer be providing security updates for the Windows 7 operating system.  While we have been deploying Windows 10 for many years we realize there may still be computers running Windows 7 on campus. 

    Please be advised that after January 14th no computer running Windows 7 will be allowed to be connected to the college network.

  • IITS is replacing our current on-premise network storage solution, ‘Storage’ (storage.haverford.edu), with a new platform - ‘Filestore’ (filestore.haverford.edu) - access will be available beginning Monday, November 4.

  • IITS has enabled a new feature in Duo called ‘Remember My Device’.

    This feature will give you the option to have Duo remember your successful login for a 7 day span - skipping the Duo challenge during those 7 days.

  • We’ll be upgrading one of your learning and development benefits, Lynda.com, to LinkedIn Learning. LinkedIn Learning has the same great content as Lynda.com, and it will provide a more personalized experience.