Haverford has installed a telephone Centrex system from Level 3 that is provided for all faculty and staff telephones. Voice Mail service is also provided using an Octel system located on the campus.
For student dorms, there is one line on each floor of the dorms with the exception of LLoyd 50 and HCA 10, 11, 18, 19, 30, 31, 35, 42, 46, 50 which do not have any phone lines. In case of emergency, students in these residences should use the emergency blue light phones. All phone lines in dorms are for local calls only.
Communications outlet at each desk or work location can be assigned a telephone number. You will note that the standard Communications Outlets have several jacks in them. The one labeled for voice communications is for the telephone, usually in the top position, or top right. The others jacks can be set up for computer, printer and other data connections.
If you need assistance, contact ProDesk at (610) 896-1480.
- On-campus calls - dial 4 digit extension to reach staff or students
- Off-campus local calls - dial 9 + ten digit local number
- Off-campus long distance calls - dial 9 + 1 + area code + number
- International calls - dial 9 + 011+ country code/city code + number
Different patterns let you know the type of call your are receiving. A call originating on-campus or transferred from another phone is a single ring. An external call is a double ring.
Use code 72 to activate, 73 to deactivate.
To forward calls within the Centrex system if you will be away from your phone, dial 72 + XXXX , the last four digits of the phone number to be receiving the calls. Wait for the other end to answer and the forwarding is activated. To deactivate, dial 73.
To transfer a call to another Haverford Centrex extension, depress the switch hook or "flash" button on your phone, listen for the new dial tone, dial the four digit extension to receive the call. When the other person answers you can hang up for a transfer, or depress the switch hook to be included in a three way call.
To place the call on hold, press the switch hook or "flash" button on your phone, listen for the new dial tone. Dial the hold code, '#' . Listen for Confirmation tone. Lay receiver on your desk - do not hang up. To resume conversation, Hang up. When phone rings, pick up and resume conversation.