GIFTS AND RECORDS MANAGER
He/she establishes procedures and policies and creates and maintains documentation for all Raiser’s Edge database record keeping; ensures integrity of data and builds institution-wide responsibility for data integrity; and directs the annual processing of approximately $20 million-plus in gifts and pledges. The Manager supervises the Gift Records Processor, the Data Entry Specialist, and a team of student workers. This position reports to the Assistant Vice President for Institutional Advancement.
· Supervises the team whose responsibilities include gift and pledge processing, gift receipts and acknowledgements, and key database entry including career and other biographical data.
· Establishes and modifies all policies and priorities for entering information concerning information into the Raiser’s Edge database to ensure the most accurate and timely data is available to users on campus.
· Sets policies, maintains and creates system tables, oversees data integrity and coordinates with end users to ensure the effective use of the Raiser's Edge system.
· Conducts quality assurance tests and data audits working with the Data Entry Specialist and student workers. This includes reviewing constituent email preferences and data cleanups.
· Answers questions from donors, staff and volunteers as needed regarding gifts and pledges.
· Ensures confidentiality and privacy policies are maintained and followed.
· Collaborates with third-party vendors that provide data enhancement services.
· Designs and provides ongoing training on gifts and records processing.
· Writes user-level documentation for gift processing and other record information.
· Responsible for administering budget.
Education, Experience and Skills
· Bachelor's degree in computer systems, business management or related field or an acceptable combination of experience and education required.
· 3 to 5 years demonstrated experience in Raiser’s Edge preferred.
· Experience in gifts and records office management preferred.
· Supervisory experience required.
· Current knowledge of charitable gift tax laws, FASB and CASE guidelines.
· Understands and abides by a high standard of professional ethics and conduct.
· Experience with Microsoft Word, Excel and Access.
· Must be on call for troubleshooting during evenings and weekends as required.
· Must be highly motivated and work independently with minimal supervision.
To apply please forward cover letter, resume and references to:
Diane Wilder, Search Committee Chair
Founders 305, Haverford College, 370 Lancaster Avenue, Haverford, PA 19041