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In addition to the Acceptable
Use Policy that governs all use of the Haverford College network,
the following policies pertain to users of the Haverford dial-in service.
- The dial-in service is primarily intended to provide
faculty, staff and students living off-campus access to library resources,
internal web sites and local email for college-related work. The Academic
Computing Center, which provides this service, does not have the resources
to provide the fastest modem speeds or guarantee 100% reliability. There
are many Internet Service Providers that can provide unlimited access
to the Internet at faster speeds for a reasonable monthly charge. You
may prefer to contract with one of these services.
- If you do contract with an outside ISP rather than
using Haverford's dial-in service, you can still access library resources
and internal web sites using the College's Virtual Private Network (VPN).
Contact your computer liaison or
the Helpdesk for more information.
- Please remember that your Haverford dial-in
account is for your personal use only. Your children and other family
members or friends may not have access to your account.
- If we cannot troubleshoot a problem over the phone,
we may ask you to bring your computer to our Helpdesk. You should be
amenable to making recommended changes (e.g., upgrading your operating
system, removing software that might be conflicting with dial-in, or
replacing your modem or cables). As with any troubleshooting, back
up all of your documents before bringing in your computer.
- We cannot guarantee that your computer will work
on our dial-in network, only that we will make a reasonable effort to
help you. If your computer cannot be made to work with the dial-in service,
we will offer you a full refund of the registration fee if you cancel
your account within 60 days.
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